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Friday, 15 March, 2024
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The Ministry of Justice of Kyrgyzstan Explores Georgia's Experience in Access to Services and Mediation

Deputy Ministers Beka Dzamashvili and Tornike Cheishvili briefed the Kyrgyz delegation on the ongoing reforms under the leadership by the Ministry of Justice of Georgia.

Discussions revolved around legislative enhancements aimed at fostering a conducive business environment. These included streamlining business registration processes, instituting effective mechanisms for resolving commercial disputes such as arbitration and mediation, and ensuring the accessibility of services. The delegation also delved into Georgia's successful reforms across various sectors.

The meeting participants also discussed the ratification and subsequent implementation of the Singapore Convention on Mediation. Georgia's ratification of the convention in 2021 has significantly streamlined dispute resolution processes for business entities.

Representatives from the Ministry of Justice of Georgia, including department heads and Irakli Kandashvili, Chairperson of the Executive Board of the Association of Mediators, participated in the meeting. The Kyrgyz side was represented by Deputy Ministers of Justice, department heads, and a representative from the Kyrgyz President's Administration.

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Mobile Public Service Hall Receives Good Practice Certificate at the European Public Sector Awards

The Mobile Public Service Hall project of Georgia’s Public Service Hall has received a Good Practice Certificate as part of the European Public Sector Award (EPSA).

The official certificate presentation ceremony was held in Maastricht, the Netherlands, as part of EPSA 2025–2026. The ceremony was attended by Lana Morgoshia, Deputy Minister of Justice of Georgia; Vakhtang Zhvania, Chairman of the Public Service Hall; and his Deputy, Davit Vardosanidze.

EPSA is organized by the European Institute of Public Administration (EIPA). Launched in 2009, the competition is held every two years and showcases innovative and effective practices implemented in the public sector.

A total of 134 projects from various European countries were submitted for the competition’s 10th anniversary edition. Following an assessment by an independent panel of international experts, the Mobile Public Service Hall project was recognized as an outstanding innovative practice. Particular emphasis was placed on the project’s significant contribution to public-sector reform and innovative development.

Through the Mobile Public Service Hall, access to public services in Georgia has been expanded on an unprecedented scale. The initiative delivers government services to citizens living in villages far from administrative centers and in high-mountain settlements. It enables them to access more than 500 government services closer to their homes.

The awarding of the Good Practice Certificate to the “Mobile Public Service Hall” represents international recognition of the project at the European level and an acknowledgment of its successful performance. It marks another international recognition for the team of the Ministry of Justice, which has developed an innovative model to improve citizens’ access to public services and enhance the quality of service delivery.