The Public Service Hall has become the first public institution to offer services specifically tailored to the needs of the business sector.

Business Assistant is a newly launched service, designed exclusively for business representatives, providing quicker and more convenient access to government services.

To maximize its effectiveness, the project was tested in a pilot phase for several months, during which 13 major companies operating in Georgia participated. Today, Minister of Justice Rati Bregadze officially introduced the concept to the business community.

The Business Assistant project brings a fresh approach from the Ministry of Justice, offering remote legal consultations, a dedicated service area at the Central Tbilisi Public Service Hall, and outbound services to various locations across Tbilisi.

The service is available in five packages, each tailored to meet the specific needs of different businesses.

From 2012 to 2024, the Public Service Hall expanded its branches from 12 to 121, with 11 more branches currently under construction. In 2024, the number of offered services grew to 500. Since 2021, the introduction of the Mobile Public Service Hall has significantly expanded access to services. Improving service availability remains a key priority for the agency, as it continues to innovate and expand its offerings.


The presentation was attended by Deputy Ministers of Justice, Chair of the Public Service Hall, Lasha Lobjanidze, Executive Director of the Georgian Business Association, Levan Vepkhvadze, and other business sector representatives.