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Friday, 27 September, 2024
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Ministry of Justice Introduces a New Service Concept for Businesses – "Business Assistant"

The Public Service Hall has become the first public institution to offer services specifically tailored to the needs of the business sector.

Business Assistant is a newly launched service, designed exclusively for business representatives, providing quicker and more convenient access to government services.

To maximize its effectiveness, the project was tested in a pilot phase for several months, during which 13 major companies operating in Georgia participated. Today, Minister of Justice Rati Bregadze officially introduced the concept to the business community.

The Business Assistant project brings a fresh approach from the Ministry of Justice, offering remote legal consultations, a dedicated service area at the Central Tbilisi Public Service Hall, and outbound services to various locations across Tbilisi.

The service is available in five packages, each tailored to meet the specific needs of different businesses.

From 2012 to 2024, the Public Service Hall expanded its branches from 12 to 121, with 11 more branches currently under construction. In 2024, the number of offered services grew to 500. Since 2021, the introduction of the Mobile Public Service Hall has significantly expanded access to services. Improving service availability remains a key priority for the agency, as it continues to innovate and expand its offerings.


The presentation was attended by Deputy Ministers of Justice, Chair of the Public Service Hall, Lasha Lobjanidze, Executive Director of the Georgian Business Association, Levan Vepkhvadze, and other business sector representatives.

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First Deputy Minister of Justice Beka Dzamashvili Attends Opening of the English Law Forum

The forum focused on sharing experience and professional practices between representatives of the Georgian and British legal professions, strengthening professional ties, and discussing areas for future cooperation. Key topics included cross-border business activities, the practice of applying English law, and dispute resolution mechanisms, including international arbitration.

As part of the event, Beka Dzamashvili conveyed a message from the Minister of Justice to the participants and highlighted the importance of maintaining regular dialogue between members of the legal professions of Georgia and the United Kingdom. He noted that meetings in this format facilitate the exchange of experience and strengthen practical cooperation on international legal matters.

Following the forum, a bilateral meeting with British lawyers was held at the Ministry of Justice. During the meeting, the First Deputy Minister briefed the guests on the activities of the Ministry of Justice, its priority areas, and its future plans.

The discussion covered the Ministry's work in protecting the interests of the state before international courts and in international arbitration proceedings. Particular attention was drawn to the Ministry's role not only in managing international disputes and representing the state, but also in preventing potential disputes and mitigating legal risks.

Beka Dzamashvili also spoke about reforms implemented in the judicial system and progress made in the field of human rights protection. The meeting also highlighted the declining trend in the number of cases pending against Georgia before the European Court of Human Rights. The discussion further addressed the importance of continued development of alternative dispute resolution mechanisms, including mediation and arbitration.

The meeting at the Ministry of Justice was also attended by Irakli Kandashvili, Chairman of the Georgian Bar Association; Ana Ivanishvili, Deputy Head of the Department of International Relations and Legal Cooperation of the Ministry of Justice; and Mariam Antia, Head of the Department for State Representation in Arbitration Proceedings and Foreign Courts.